Privacy Policy

Last Updated: August 18, 2026

Superior Wood Care LLC (“Superior Wood Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, superiorwoodcare.com.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us or requesting an estimate through our website.

This information may include:

• First and last name
• Email address
• Phone number
• Service address, including Address Line 1, Address Line 2, city, and ZIP code
• Selected service
• Project details and other information you choose to provide

We ask that you do not submit sensitive personal information through our estimate or contact forms unless it is necessary for your request.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, or other service providers.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Technical information used for website security, diagnostics, and performance

This information is generally used to operate, secure, maintain, and improve the website.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and estimate requests
• Contact you regarding your project
• Evaluate your service needs
• Prepare or discuss an estimate
• Schedule or provide requested services
• Maintain records relating to customer inquiries
• Operate and maintain our website
• Protect our website against spam, fraud, abuse, and security threats
• Comply with applicable legal obligations

Information submitted through our website forms is used primarily to process and respond to your inquiry. We do not use information submitted through these forms to enroll you in an email newsletter or unrelated marketing mailing list.

4. Estimate and Contact Forms

When you submit an estimate or contact form, the information you provide is sent to Superior Wood Care by email and may also be stored within our WordPress website administration system.

Access to submitted information is limited to individuals who require it to process inquiries, administer the website, or provide related services.

Please do not submit confidential or sensitive information through a website form unless specifically requested.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, spam prevention, and certain third-party features.

Some third-party services embedded in or connected to our website may also use cookies or similar technologies according to their own privacy practices.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

At this time, Superior Wood Care does not intentionally use Google Analytics, Meta Pixel, or similar advertising analytics technologies on this website. If we introduce additional analytics or advertising technologies in the future, we may update this Privacy Policy and provide additional privacy choices where required.

6. Google Maps

Our website may display an embedded Google Map and provide links to Google Maps to help visitors locate our business or view our service location.

When you interact with Google Maps or other Google services, Google may collect information about your device, browser, IP address, interactions, and other information in accordance with Google’s own privacy practices.

Your use of Google services is subject to Google’s applicable privacy policy and terms.

7. Google Reviews and Trustindex

Our website uses a third-party service provided by Trustindex to display customer reviews originating from Google.

When the review widget loads or when you interact with it, Trustindex and/or Google may process technical information or use cookies or similar technologies according to their respective privacy practices.

Trustindex states that its services and WordPress applications may process website-related and technical information, and its own services use cookies for several purposes.

The reviews displayed through the widget originate from third-party platforms, and your interactions with those services may be governed by their own privacy policies.

8. Google reCAPTCHA

We may use Google reCAPTCHA on forms on this website to help protect our website against spam, abuse, and automated submissions.

When reCAPTCHA is used, Google may collect technical and usage information necessary to provide the security service. Information processed by Google is subject to Google’s applicable privacy policy and terms.

9. How We Share Information

We do not sell or rent personal information submitted through our website for our own monetary gain.

We may disclose or make personal information available to service providers when reasonably necessary to operate our website, process inquiries, protect the website, or provide our services. These may include providers of:

• Website hosting and infrastructure
• Website administration and maintenance
• Email services
• Spam and security protection
• Form processing
• Google services
• Review display services

We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, protect our rights or property, investigate fraud or security incidents, or protect the safety of our customers or others.

If our business or assets are sold, merged, reorganized, or transferred, information may also be transferred as part of that transaction where permitted by law.

10. Sale of Personal Information and Targeted Advertising

Superior Wood Care does not currently sell personal information submitted through its website for monetary consideration and does not currently use information submitted through its estimate forms for targeted advertising.

If our practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

11. Your Privacy Choices and Rights

Depending on where you live and the laws applicable to Superior Wood Care, you may have rights concerning your personal information.

These may include the ability to request that we:

• Confirm whether we process personal information about you
• Provide access to certain personal information
• Correct inaccurate personal information
• Delete certain personal information
• Provide a copy of certain personal information
• Honor applicable rights to opt out of certain uses of personal information

Certain requests may be subject to exceptions or limitations under applicable law.

To submit a privacy-related request, contact us at info@superiorwoodcare.com.

We may need to verify your identity before completing certain requests.

12. Texas Privacy Rights

Texas residents may have additional rights under the Texas Data Privacy and Security Act (“TDPSA”) when the law applies to the processing in question and to Superior Wood Care.

These rights may include access, correction, deletion, obtaining a portable copy of personal data, and opting out of certain sales of personal data, targeted advertising, or qualifying profiling activities.

Superior Wood Care will handle applicable privacy requests in accordance with applicable law.

If we deny a privacy request that you have a legal right to make, you may contact us at info@superiorwoodcare.com to request that we review the decision.

The TDPSA provides Texas consumers with rights including access, correction, deletion, data portability and opt-out rights for certain processing. The Texas Attorney General also notes that small businesses as defined by the U.S. Small Business Administration are generally exempt from the Act, except for its rule concerning the sale of sensitive data.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The specific retention period may vary depending on the nature of the information and the reason it was collected.

14. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through or stored by our website.

15. Children’s Privacy

Our website and services are intended for a general adult audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been collected, we will take reasonable steps to delete it.

Parents or guardians who believe that a child has provided personal information to us may contact us at info@superiorwoodcare.com.

16. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including Google Maps, Google reviews, and other external services.

Superior Wood Care does not control the privacy practices of these third parties. When you leave our website or interact with a third-party service, that provider’s privacy policy and terms may apply.

We encourage you to review the privacy practices of third-party services you use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Material changes may be communicated through additional notice when appropriate or required by law.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, you may contact us at:

Superior Wood Care LLC
2935 Amelta Ln
McKinney, TX 75069
United States

Email: info@superiorwoodcare.com
Phone: (972) 491-0549